The bottom line
What is Touch Stay?
Touch Stay gives guests a no-download guidebook containing property instructions and local information, then adds scheduled delivery, an AI chatbot trained on guide content, feedback prompts, analytics, and an upsell store. It is a useful alternative when the goal extends beyond a welcome book into guest communication and revenue during the stay.
Pros
- ✓The public trial includes every feature for 14 days
- ✓Guidebook, messaging, answers, feedback, and upsells live in one guest journey
- ✓Designed for individual hosts and larger portfolios
Cons
- –The affiliate route appears to require an existing Touch Stay customer account
- –The complete cost changes with property count
- –The guide is only as accurate as the content the host maintains
Key features
Who it is for
- ✓Hosts wanting a guidebook plus automated guest answers
- ✓Property managers standardizing information across properties
- ✓Operators testing guest upsells and feedback prompts
Who should skip it
- –Buyers who only need cleaner scheduling
- –Hosts unwilling to keep instructions current
- –Affiliates without an eligible Touch Stay customer account
Integrations, AI, and support
Integrations
40+ property-management and channel-management integrations, Email, SMS, Web link
AI features
Guidebook-trained guest chatbot
Support
Touch Stay lists live support and says most inquiries receive a response in under an hour.
Evidence used
Check the source before you buy
Pricing and affiliate terms can change. These are the official pages used for the current record.
Citation [1]: Touch Stay official product page
Touch Stay lists digital guidebooks, scheduled messaging, a guidebook-trained AI chatbot, feedback, upsells, analytics, 30+ languages, and a 14-day trial.
Checked 2026-09-01T00:00:00.000Z. Kept on this page so you do not lose your buying path.